Symptom
Cannot access N1 Hiring Manager Notification in the WQ
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Onboarding 1.0
Cause
- MDF object not enabled in provisioning
- Keys in Super Admin
- Redirect option in notification set up correctly or not
Resolution
- MDF object should be enabled in Provisioning
- The New Hire Activity can be completed only/directly in NHA tab.
- If you click N1 Notification in the work queue you should be redirected to the NHA tab to work with the Activity (if Activity exist)
- Check keys exist in Super Admin
- Navigate to Super Admin
- Select the Account
- Select Account Options
- Search the Keys BX.Urls.Base and BX.Urls.EmployeePage.ActivityPlanning
- Check the Notification Redirect
- Navigate to Onboarding
- Select Notifications
- Locate N1 Manager notification
- Click Edit
- Click Actions
- Check redirect option
- Parameters should be enabled and automatically redirect you to the NHA tab will work from WQ
- Once all of these steps are checked you should be able to complete New Hire Activitiy
Keywords
New Hire Activity, Work Queue, N1 Notification, Panel, New Hire Activity Tab, keys, redirect, notification, MDF , KBA , LOD-SF-OBD-NHA , New Hire Activity , How To
Product
SAP SuccessFactors Onboarding all versions