Symptom
- When starting any of the tools that install the Microsoft Visual Studio c-Runtime package (which is required for the SAP executables to run), such as the Software Provisioning Manager (SWPM) or upgrade tool (SUM), during the installation of the vcredist*.msi package, you get an error 266:
Running 'msiexec' failed with return code 266:
- Also, in sapinst.log or in vcredist*.log, there are shown errors similar to these:
Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64
Error 0x800b010a: Failed to verify signature of payload: vcRuntimeMinimum_x64
Failed to verify payload: vcRuntimeMinimum_x64 at path: ......\vcRuntimeMinimum_x64, error: 0x800b010a.
Failed to cache payload: vcRuntimeMinimum_x64 from working path: ......\vcRuntimeMinimum_x64, error: 0x800b010a.
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Environment
Windows Server;
SAP NetWeaver system.
Product
SAP NetWeaver all versions
Keywords
0x800b010a, 266, payload, signature, vcredist_x64.log, vcredist, c-runtime, VC++, redistributable, msi, visual studio, runtime, installer, sapinst, SWPM , KBA , BC-OP-NT , Windows , BC-INS-NT , SAP Netweaver based Solutions on Windows , Problem
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