Symptom
Getting below error message when clicking Items under To Do List:
Please report the following error to your system administrator:
while trying to invoke the method com.plateausystems.elms.bo.program.api.valueobject.ProgramVO.getProgramSysGUID() of a null object loaded from local variable 'prgVO'
java.lang.NullPointerException: while trying to invoke the method com.plateausystems.elms.bo.program.api.valueobject.ProgramVO.getProgramSysGUID() of a null object loaded from local variable 'prgVO'
Environment
SAP SuccessFactors Learning
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Login to BizX Home Page and click on To Do List Tile
- Select any one of the Overdue item to get the error:
Cause
The error occurs due to the changes in Item Content level and Admin did not reassign the item to user after the change made to the Item.
Resolution
Please ensure to reassign the item once any changes has been made to item.
This should fix the issue.
Keywords
error with To Do List, To Do Tile error, To Do List, getProgramSysGUID(), local variable 'prgVO', prgVO , KBA , LOD-SF-LMS-ITE , Items , Problem