Symptom
You would receive an application error When trying to terminate an Employee.
We receive an application error message text = Termination workflow request already exists for this user
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
Employee Central- Workflow
Employee Central- Employment Information
Reproducing the Issue
- Search an Employee
- Click Actions --> Take Action or MSS --> Terminate
- Save
- Result: error Termination workflow request already exists for this user.
Cause
As of b1705, This is expected behavior
Resolution
As of the b1705 release, Workflow Developer has introduced a new feature.
New enhancement delivered in the release B1705, users will not be able to perform another termination when there is already a workflow request pending for review or approval
- This feature stops users from being able to generate multiple Termination Workflows for the same user.
- When terminating an Employee, the system will check to see if an unapproved Termination Workflow already exits.
- If one does, then the user will be prompted with an Error Message:"Termination workflow request already exists for this user."
@Employee Central Product Support: See internal memo for further guidance
FAQ - Additional Information
Q) How to check if test user workflow exist?
A) Go to Manage Workflow request -Requested For: type test user userid or name - Search
Keywords
Duplicate, Multiple Termination, Termination workflow request already exists for this user, ECT-42117, B1705, Take Action, MSS, Terminate, Manage Workflow request , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-EMP , Employment Information (Employment Details) , Product Enhancement