SAP Knowledge Base Article - Public

2474913 - B1705 - Error Message "Termination workflow request already exists for this user." When Terminating an Employee.

Symptom

You would receive an application error When trying to terminate an Employee.

We receive an application error message text = Termination workflow request already exists for this user

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

Employee Central- Workflow

Employee Central- Employment Information

Reproducing the Issue

  1. Search an Employee 
  2. Click Actions --> Take Action or MSS --> Terminate
  3. Save
  4. Result: error Termination workflow request already exists for this user.

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Cause

As of b1705, This is expected behavior

Resolution

As of the b1705 release, Workflow Developer has introduced a new feature.

New enhancement  delivered in the release B1705, users will not be able to perform another termination when there is already a workflow request pending for review or approval

  • This feature stops users from being able to generate multiple Termination Workflows for the same user.
  • When terminating an Employee, the system will check to see if an unapproved Termination Workflow already exits.
  • If one does, then the user will be prompted with an Error Message:"Termination workflow request already exists for this user."

@Employee Central Product Support: See internal memo for further guidance

 FAQ - Additional Information 

Q) How to check if test user workflow exist?

A) Go to Manage Workflow request  -Requested For:  type test user userid or name - Search

Keywords

Duplicate, Multiple Termination, Termination workflow request already exists for this user, ECT-42117, B1705, Take Action, MSS, Terminate, Manage Workflow request , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-EMP , Employment Information (Employment Details) , Product Enhancement

Product

SAP SuccessFactors Employee Central 1705