2475006 - SUM stuck in EHP_INCLUSION: Software component is required

• While performing an upgrade or EHP installation with the Software Update Manager (SUM), an error occurs in phase EHP_INCLUSION
• The follown error can be found in SPDA_EHP_INCLUSION.LOG:

3WETN586 There are upgrades to required software component versions missing
3EETN582 Software component "IS-M" rel."606" is required
3EETN583 Revise the selected 'Technical Usages' in the Maintenance Optimizer
2WETN586 There are upgrades to required software component versions missing

Note: The component shown in the example above is IS-M 600, the issue can occur for other components and releases.

• In EHP_INCLUSION log we see this error message:

2 ETQ399 Table ET_MISSING_PATCHES (#1)
3 ETQ399 "???","IS-M",""604",""
2EETQ142 Addon queue calculation failed, rc = "1", reason = "There are upgrades to required software component versions missing"
4 ETQ399 (trc) R3upNcversWriteToFile: NCVERS file NCVESRSTEMP.DMP writen (rc=0)
4 ETQ399 Addon queue state changed from 'INITIAL' to 'ERROR'.
1 ETQ124 Scanned file 'log\SPDA_EHP_INCLUSION.LOG' from offset 56196 to 71946 for errors.
4EETQ399 Some errors found during the scan!
1EETQ399 Last error code set is: Non single errors (code > 8) found in logfile 'EHP_INCLUSION.ELG'
1EETQ399XIf you put new packages in the download directory, use option 'init' to upload them
1EETQ204 Upgrade phase "EHP_INCLUSION" aborted with severe errors ("20170515105804")

• Business Suite
• SAP ERP 6.0
• Switch Framework
• Software Update Manager

SUM, Software Update Manager, stuck, Business Function, Business Function Set, SFW5, EHP_INCLUSION, PREP_EXTENSION/EHP_INCLUSION, ET_MISSING_PATCHES, 2EETQ142 Addon queue calculation failed, rc = "1", reason = "There are upgrades to required software component versions missing", 4 ETQ399 Addon queue state changed from 'INITIAL' to 'ERROR'., 4EETQ399 Some errors found during the log scan!, 1EETQ399 Last error code set is: Non single errors (code > 8) found in logfile 'EHP_INCLUSION.ELG', 1EETQ399XIf you put new packages in the download directory, use option 'init' to upload them, 1EETQ204 Upgrade phase "EHP_INCLUSION" aborted with severe errors, Software component is required, "IS-M", "FINBASIS", "IS-CWM", "SEM-BW", "EA-APPL", "EA-DFPS", "ECC-DIMP", "EA-IPPE", "ERECRUIT", "EA-FINSERV", "EA-GLTRADE", "IS-H", "EA-HR", "SAP_HR", "FI-CA", "INSURANCE", "LSOFE", "FI-CAX", "MDG APPLICATIONS", "IS-OIL", "IS-PRA", "IS-UT", "EA-PS", "IS-PS-CA", "EA-RETAIL", Catch Weight Management, Central Applications, Defense, Defense & Public Security, Discrete Ind. & Mill Products, EAM config control, ERecruiting, Financial Services, Financial Supply Chain Mgmt, Gobal Trade, Hospital, Human Capital Management, Insurance, Learning Solution, Leasing/Contract A/R & A/P, Master Data Governance, Oil & Gas, Oil & Gas with Utilities, Public Sector Accounting, Retail, Utilities/Waste&Recycl./Telco, rel."604" is required, rel."605" is required, rel."606" is required, rel."607" is required, rel."617" is required, rel."406" is required, rel."407" is required , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem