Symptom
After upgrading a SAP Solution Manager 7.1 System to SAP Solution Manager 7.2 the User-Experience Monitoring (UxMon or EEM) Scripts stop running.
This error can be found in the eem.log of the robot (Diagnostics Agent) running the script:
[Thread[EEM WsNotifyQueue,5,main]] Error com.sap.smd.eem.executor.wsnotify.WsNotifierST.doNotification notification call failed for URL https://<hostname>:<port>/sap/bc/srt/scs/sap/ai_eem_bulk_notification_st?sap-client=001 (user: SM_EXTERN_WS) [EXCEPTION] javax.xml.ws.soap.SOAPFaultException: Web service processing error; more details in the web service error log on provider side (UTC timestamp 20170517090723; Transaction ID ECA191EDBB040100E00591BFF9E1810B) at com.sun.xml.internal.ws.fault.SOAP12Fault.getProtocolException(SOAP12Fault.java:214) at [...] |
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Environment
- SAP Solution Manager 7.2
Product
Keywords
javax.xml.ws.soap.SOAPFaultException: Web service processing error, eem script fails after upgrade to solution manager 7.2 , KBA , SV-SMG-MON-EEM , End User Experience Monitoring , Problem
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