SAP Knowledge Base Article - Public

2475532 - AICC Wrapper- Failure Status does not record while users clicks "Disagree"

Symptom

When a user launches an AICC Wrapper enabled content - completion is being recorded when the user clicks 'agree' whereas when the user clicks on 'disagree' the failure status is not being recorded.

Environment

SAP SuccessFactors Learning Management System.

Cause

As per the system design if a user clicks on "disagree", the system will not register any completion/failure status.

Resolution

This functionality is working as per current system design and recommend to upvote an enhancement request through our Influence Portal. See: https://influence.sap.com/sap/ino/#/idea/236056

See Also

2090228 - How to Submit an Enhancement Request

Keywords

lms AICC Wrapper LRN-18243 failure not recorded record disagree decline item completion status no decline , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions