2475778 - Error: Unable to determine the EventReason for the proposed change(s)

This error appears when trying to edit Job Information:

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Employee Central
• Business Rules for Event Reason Derivation

1. Edit Job Information/Compensation Information
2. Save the changes
3. Error/application error occurs

• This error message appears when a business rule is used to determine the event reason if it is not configured correctly.
• If you have not covered all possible change scenarios in your business rules, the system will not be able to determine an Event Reason.
• A catch all rule should always be triggered as an onSave rule.

• Below is an example of a catch all business rule which should be implemented.
• This rule should not be "always true" and should have the below shown IF condition maintained.
• Please select an event reason which is associated to a Data Change Event only.

FAQ - Additional Information

Q) Which Implementation Guide can I find more information on this topic?

A) Guide: Implementing Employee Central Core

Chapter:  Event Reason Derivation from XML

• 2541909 - Job Info: How to configure the Event Reason (event-reason)
• 2274816 - How to Create an Event Reason
• 2396664 - YouCalc and Business rules for event reason Derivation
• 2571698 - Best practices setting up business rules for event reason derivation

sf, success factors, EC, Parameter, Event reason, Cross Portlet, Catch All, event , KBA , LOD-SF-EC-CMP-RUL , Business Rules , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC-JOB-RUL , Job Info Business Rules , Problem