SAP Knowledge Base Article - Preview

2476127 - No Maintenance cert for single system being distributed by SAP Solution Manager

Symptom

  • A single system is not receiving a maintenance certificate via Soltution Manager.
  • There appears to be no logs available and no data is received from the support backbone.
  • Other systems receive their certifcates without issue.


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Environment

  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

Maintenance Certificate , license management , update, distribution , SAP Support Portal, Error updating license data from destination, SSF_API_SIGNER_NOT_OK/SSF_API_RECIPIENT_NOT_OK , KBA , SV-SMG-LIC , License Management / Maintenance Certificate , Problem

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