2476137 - Error: 'Registration of tp <tp name> from PROXY host <Host Name> not allowed' when refreshing a report based of an SAP Data Source in Crystal Reports

• Fail to connect to the SAP System.
• Error when refreshing a report based of a BEx Query in Crystal Reports.
• Error when refreshing a report based on an SAP Data Source, like SAP Table, InfoSet, SAP R/3 Table,... from Crystal Reports.
• When attempting to create, or refresh a report based of an SAP Table, SAP Infoset, SAP Function, or SAP BW BEx Query in Crystal Reports, it fails with the error:   
  

  Database Connector Error: 'CPIC-CALL:'SAP_CMACCPTP:rc=20
  LOCATION	SAP-Gateway on host <Host Name>
  ERROR	registration of tp <TP Name> from PROXY host <Host Name> not allowed
  TIME	<Date and Time>
  RELEASE	<SAP Version>
  COMPONENT	SAP-Gateway
  VERSION	<Version Number>
  RC	<RC number>
  MODULE	<Module Name>
  LINE	<Line Number>
  COUNTER	<Number>

• SAP Crystal Reports 2013
• SAP Crystal Reports 2016
• SAP Crystal Reports 2020
       
• SAP Netweaver 7.4
• SAP Netweaver 7.5

1. In Crystal Reports, open a report based on an SAP Data Source, like SAP Table, SAP Function, SAP BW BEx Query,...    
2. Refresh the report, and it fails with the error:   
    
      "Database Connector Error: 'CPIC-CALL:'SAP_CMACCPTP:rc=20    
       LOCATION     SAP-Gateway on host <Host Name>
       ERROR          registration of tp <TP Name> from PROXY host <Host Name> not allowed"  

• The SAP Netweaver Gateway configuration prevents Crystal Reports from connecting to the SAP System.

• To resolve this issue, modify the SAP Gateway security to allow Crystal Reports to connect to the SAP System.
          
• To update the SAP Gateway to allow your user, or computer, or external application to connect to the SAP System, contact your SAP BASIS Administrator. 
     
• Additional Information:
• TP for Crystal Reports 2013, 2016 is: CRW32   
• TP for Crystal Reports 2020 is: CRW64
• For information on how to configure the SAP Gateway, see the following resources:
  - SAP Note 1408081 - Basic settings for reg_info and sec_info    
  - SAP KBA 1850230 - GW: "Registration of tp <program ID> not allowed"
  - SAP wiki RFC Gateway Access Control Lists
  
• If you have any questions or issues setting security for the SAP Gateway, create a case for the SAP Gateway support, under the component: BC-CST-GW

• SAP Note 1408081 - Basic settings for reg_info and sec_info
  
• SAP KBA 1850230 - GW: "Registration of tp <program ID> not allowed"
• SAP wiki RFC Gateway Access Control Lists

cr designer, cr, SAPBW , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BC-CST-GW , Gateway/CPIC , Problem

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020