SAP Knowledge Base Article - Public

2476414 - Benefit Employee Claim fails with Validation Exception: com.successfactors.fo.app.exception.ValidationException

Symptom

Benefit Employee Claim fails with ValidationException.

Environment

SAP SuccessFactors Employee Central: Global Benefits

Resolution

  • Check Eligibility Rule for the Benefit and make sure that the user's data fulfills the eligibility criteria.
  • If the issue is during claim import, make sure that a fresh template for BenefitEmployeeClaim is being used for import.

See Also

2655514 - Error: "Benefit server client date do not match"

2749041 - Error while importing benefit claims

Keywords

Eligibility, Template , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions