SAP Knowledge Base Article - Public

2476518 - Dependents Portlet - Application Error When Saving


On Dependents Portlet an Application Error is being thrown when clicking 'Save' in 'Details'

Reproducing the Issue

Steps to reproduce:

1.Login into the instance
2.Go to any user > Personal Information > Dependants
3.Click on the Edit for Dependents
4.Enter required data and click on the Edit Details link
5.Enter all the remaining required data
6.Click on the Save button and observe that an application error is shown


Application Error Logs will show reference to:

java.lang.IllegalArgumentException: attempt to create merge event with null entity


The reason for this is personInfo_dependent element configuration, namely it being used to disable required fields such as date-of-birth, country-of-birth or any other hris field. This is not supported.

It is expected that there is no configuration of Biographical Info for Dependents.



Disable personInfo_dependent element or correct cofiguration.

See JIRA ECT-74085.

See KM-1268.


personInfo_dependant Application Error Dependant Dependent Save Details personInfo , KBA , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors HCM Core 1702