SAP Knowledge Base Article - Public

2476531 - Unable To Invoice Even After Removing The Inconsistencies In The Invoice Request Document


You are unable to invoice even after removing the inconsistencies in the invoice request document.

The following error message still appears: 
"Invoice Request XYZ Item XX not possible; reference document inconsistent." (XYZ represents the ID of the invoice request and XX the line item number).


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Requests view.
  3. Select the invoice request XYZ and click the Invoice button.

A new screen appears with all fields grayed out and the following warning message is displayed: 
"Invoice Request XYZ Item XX not possible; reference document inconsistent."


The redetermination of the invoice request was not successful.


To resolve this issue please follow the below steps:

  1. Go to the Customer Invoicing work centre.
  2. Go to the Invoice Requests view.
  3. Edit the invoice request XYZ.
  4. Navigate to the Document Flow tab.
  5. Open the sales order ABC and select View All (ABC represents the sales order ID).
  6. Navigate to the Involved Parties tab.
  7. Select either Sales Unit or Invoicing Unit.
  8. Click the Remove button.
  9. Click the Add button and select the Sales Unit or Invoicing Unit and enter the same value maintained before.
  10. Click Save.

You can now invoice the document.

See Also

KBA: 2814513 - Your Invoice Request Is Inconsistent


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SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1802