Symptom
Customer Merge missing fields in Silverlight.
Reproducing the Issue
- Using Silverlight go to Data Cleansing work center.
- Select Customer Merge view.
- Click on New.
- Only the field Name will appear.
- Now using HTML5 go to Data Cleansing work center.
- Select Customer Merge view.
- Click on New.
- Other fields will appear, such as First Customer and Second Customer.
Cause
The Customer Merge functionality is not supported in Silverlight. Please use the HTML5 to use this feature.
Keywords
KBA , LOD-CRM , Cloud for Customer , How To
Product
SAP Cloud for Customer add-ins all versions