SAP Knowledge Base Article - Public

2476778 - Customer Merge Missing Fields in Silverlight


Customer Merge missing fields in Silverlight.

Reproducing the Issue

  1. Using Silverlight go to Data Cleansing work center.
  2. Select Customer Merge view.
  3. Click on New.
  4. Only the field Name will appear.
  5. Now using HTML5 go to Data Cleansing work center.
  6. Select Customer Merge view.
  7. Click on New.
  8. Other fields will appear, such as First Customer and Second Customer.


The Customer Merge functionality is not supported in Silverlight. Please use the HTML5 to use this feature.


KBA , LOD-CRM , Cloud for Customer , How To


SAP Cloud for Customer add-ins all versions