2477199 - Can't start TREXAdmin tool or the Alertserver on Windows due to "No module named utils" error.

• After patching the TREX System to the latest available, TREXAdmin.bat tool will not start
• ERROR: \usr\sap\<SID>\TRXnn>TREXAdmin.bat

Traceback (most recent call last):  File "", line 1, in   File "X:\usr\sap\<SID>\TRXnn\exe\python_support\TREXAdmin.py", line 19, in
import topoView  File "X:\usr\sap\<SID>\TRXnn\exe\python_support\topoView.py", line 17, in
import TrexAdminTool  File "X:\usr\sap\<SID>\TRXnn\exe\python_support\TrexAdminTool.py", line 25, in
import alertserver  File "X:\usr\sap\<SID>\TRXnn\exe\python_support\alertserver.py", line 12, in
import traceback, cStringIO, socket, SocketServer, BaseHTTPServer, smtplib  File "X:\usr\sap\<SID>\TRXnn\exe\Python\lib\smtplib.py", line 46, in
import email.utilsImportError: No module named utils X:\usr\sap\<SID>\TRXnn>

• Alertserver will not start also with a similar "no module named utils" error

•  Update of TREX 710 to REV. 71 or higher on Windows 2008/2012

KBA , BC-TRX , TREX , Problem