2477322 - In the Solution Manager application E2E Trace Analysis - HTTP Analysis graphs what do the data categories "Other (Gap)" represent?

In the Solution Manager application E2E Trace Analysis - HTTP Analysis graphs what do the data categories "Other (Gap)" represent?

Solution Manager 7.1, all platforms

Solution Manager 7.2, all platforms

Examine a HTTP Analysis summary via the "Times Accumulated" pie charts:

What does the Other (Gap) time data category represent in the pie chart?

With E2E Trace Analysis - HTTP Analysis the first step is to analyze the accumulated time for the transaction step.

Here, it is possible to identify if the problem is related to the:

• Client
• Network
• Server (including all involved back-end systems).

The Other (Gap) time data category is the summarized time of the gaps between the requests.

It contains the time used for rendering, virus scans, waiting and server requests that could not be collected.

Reasons why server requests were not collected are:

•  System was not part of the query in the work center
•  The system does not write the http log in the required format.

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E2E Trace Analysis HTTP Analysis Other Gap , KBA , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , Problem