Symptom
- Actions button greyed out
- PPF Actions missing
- You open a 'request for change' or 'change document' in CRM UI. However, in the header, you notice that the 'Actions' button is inactive, but according to your action profile, there should be some scheduled actions:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
Solman 7.2, missing actions, Inactive, Grey, Actions, Charm, SM_PPF, PPF, UI, request for change, normal change, urgent change, Actions button grayed out, greyed out, action button, solution manager , KBA , action button greyed out charm , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , How To
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