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2478059 - Request For Change Document stuck in status "Being Implemented" after multiple documents in Scope Assignment Block have been "Completed" and "Withdrawn"

Symptom

  • You find that you can no longer move a Request For Change Document past the status "Being Implemented" once there is at least one Change Document with status "Completed" and one Change Document with status "Withdrawn" in the "Scope" Assignment Block of the Request For Change Document
  • You have checked the configurations in AIC_SETTINGS for the automatic changing of status for predecessor documents, and all of the settings look to be correct

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.1 SP07 - SP14
  • SAP Solution Manager 7.2 SP01 - SP08 (or higher)

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN, cannot change status, document stuck, SMCR, ZMCR, Scope Assignment Block , KBA , SV-SMG-CM , Change Request Management , Problem

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