SAP Knowledge Base Article - Public

2478141 - Contract Item Date is One day after Cancellation Effective On Date in Cancelled Contract Item

Symptom

The Contract Item Date is one day after the Cancellation Effective On date, when contract item has been canceled.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select the Contracts view.
  3. Select contract XYZ (XYZ represents the contract ID).
  4. Click on the Edit button and then the View All button.
  5. Navigate to the Items tab.

The Contract Item Date is one day after the Cancellation Effective On date.

Cause

The contract end date is not changed immediately. Rather, the system monitors the Cancellation Effective On date and when it is reached updates the status to Cancelled. This sets the contract end date to the date one less than the Cancellation Effective On date.
This is because Cancellation Effective On means that the contract ceases to be valid on the start of the specified date, which in turn implies that the contract end date is the day before the specified Cancellation Effective On date".

Resolution

The system works as expected.

Keywords

Cancellation Effective On Date; Contract Item Date;  , KBA , SRD-CRM-ORD , Orders & Contracts , Problem

Product

SAP Business ByDesign all versions