SAP Knowledge Base Article - Public

2478272 - Assigning Workflows to Spot Awards in Rewards & Recognition


This KBA explains how to assign a workflow for a Spot Awards program.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Rewards & Recognition > Spot Awards


Once a workflow has been created, the next step is to associate it with Spot Awards.

  1. Go to Admin Center
  2. Using the Tool Search go to "Configure Object Definitions"
  3. In the Search drop down select "Object Definition" and then search "Spot Award".
  4. Select Take Action> Make Correction.
  5. Select your new workflow via the "Workflow" routing drop-down.
  6. Once selected Save at the bottom of the page.
Spot Awrad.PNG
  1. If using dynamic workflows defined within a business rule, the workflow routing option needs to be left blank.
  2. Then define the business rule under "Validate Rules":
dynamic workflow.png
  1. The business rules would look as follows when using two workflows:
spot award dynamic rule.png

Things to Note

  • The fields which appear for members of the workflow are all configured under "Configure Object Definitions" withinn the "Spot Awards" object.
  • To alter any visibility, edit within the object "Spot Award" and access the "Details" section of the field.

details of a rnr field.png

Common Questions

Q - Can Pending Data be set to "Yes" for a workflow for a spot awards program?
A - Currently this is not supported. Therefore Pending Data should always be set to "No" when it comes to workflow configuration.

Q - When nomination via the UI we are now unable to select "Step 4" whereas previously we could.
A - This is an enhancement to the R&R nomination flow. The selection of level to amount has been added and will now show on the one page.

nomination workflow.png

See Also

KB article 2419823 - Workflow doesn't get triggered in Spot Award


sf, success factors, R&R, RNR, work flow, dynamic, validate rules, RNR-2576 , KBA , LOD-SF-RNR-MAP , EC Workflows & Award Routing , LOD-SF-RNR-EC , Data to and from Employee Central , LOD-SF-RNR , Reward and Recognition , How To


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM suite all versions