2478332 - Checking who changed a notification template

Your company have multiple Admin accounts on LMS and one changed a notification template. You desire to check who performed this change.

SAP SuccessFactors Learning

1. Navigate to Learning Administration >
2. Click on System Administration > Manage Email > Email Notification Templates >
3. Search the required Notification Template > open in the Edit mode >
4. You notice that the Notification Template has been updated

Please note that LMS does not store historical changes to Notification Templates. LMS does have the option to check the last time it was changed; however, this does not tell what kind of change it was. It just provides the final output – the template as it is being displayed now.

From Product Support, we could check the details about the last person who changed this Notification Template. However, if you performed any change on the Notification Template after you noticed that someone changed it, then your change will be the last one stored on the database.

If you did not performed any change and still want the details about it, please open a case requesting to check these tables in your database: ‘PA_NOTIFICATION_TEMPLATE_MSG’ and ‘PA_NOTIFICATION_TEMPLATE’.

In addition, the following details should be provided from your side:

• The LMS environment
• The Notification Template ID

NOTE: If this data us required regularly, you may consider creating a custom report to fetch this information. To proceed so, kindly review the documentation at the "See Also" section and reach out to your Partner for assistance.

2379690 - Custom Report Development and Support - SAP SuccessFactors Learning

2326249 - Where to find SAP SuccessFactors Learning data dictionary

2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

Audit log, notification change, change log, database notification changes, historical , KBA , LOD-SF-LMS-NOT , Notifications , How To