2478437 - How to Unlock Technical User for Webservice in System

The technical user for a web service is locked due to several failed attempts to access it.

SAP Business ByDesign

SAP Hybris Cloud for Customer

Techinical user is locked if you call the web service with wrong password for 5 times.

The wrong user credentials are used to call the web service. After 5 attempts if will be locked.

This solution only works in Silverlight for both user interface versions!

1. Go to Application and user management.
2. Take any inbound communication arrangement for the respective system.
3. Go to view all.
4. Go to technical data.
5. Go to Edit Credential.
6. You will be navigated to below screen shot, uncheck Password Locked and save changes.

 

 

Technical User,user locked, Web service,communication arrangement , KBA , SRD-CC-SEC , Security , How To

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions