Symptom
- Unable to connect to the BI Platform when acquiring OLAP connections via Lumira Desktop
- The error message :"Not Connected" appears when attempting to connect to the BI Platform
Environment
- SAP Lumira Desktop 1.x
- SAP BusinessObjects Business Intelligence Platform (BI) 4.2 SP03
Reproducing the Issue
- Go to File > New
- Select "Download from SAP Business Warehouse"
- Select "SAP BusinessObjects BI Platform" from the connect to drop down box
- Enter "<hostname>:6400" in the System text box
- Enter the BI user credentials
- Click the "Connect" button
Cause
- The fully qualified domain name, domain name and IP address of the Central Management Server (CMS) host have not been declared in the hosts file
Resolution
- Open C:\Windows\System32\drivers\etc\hosts in notepad
- Add a new line declaring the IP address, domain name and fully qualified domain name of the CMS. ie:
<IP> <hostname> <fully.qualified.domain.name>
See Also
Keywords
Lumira Desktop CMS BI , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem
Product
SAP Lumira, desktop edition 1.0