2478800 - CONFIG_NOT_FOUND dump when searching for CRM Knowledge Articles via Enterprise Search

Symptom

When searching for CRM Knowledge Artciles in Embedded search, a dump occurs.

The dump details are:

Category                          ABAP Programming Error
Runtime Errors                RAISE_EXCEPTION
ABAP Program                CL_CRM_ES_VIEW_CONTROLLER
Short Text                       Exception condition "CONFIG_NOT_FOUND" triggered.

Environment

SAP Customer Relationship Management (CRM)
SAP enhancement package for SAP CRM
SAP enhancement package for SAP CRM, version for SAP HANA
SAP Solution Manager 7.2

Product

SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SAP, webui, solution manager, sm_crm, RAISE exception, CL_BSP_DLC_CONFIGURATION2, IF_BSP_DLC_CONFIGURATION~GET_CONFIG_DATA; AIC_ES_UI_APPL/KnowledgeArticleESResult; bsp_wd_cmpwb,
embedded; search; enterprise search; configuration; default; ESH_COCKPIT; connector; CL_CRM_ES_VIEW_CONTROLLER; RAISE_EXCEPTION; CONFIG_NOT_FOUND; exception; condition; dump; error , KBA , CA-WUI-ES , Enterprise Search Integration , SV-SMG-SUP , Service Desk / Incident Management , Problem

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