You need assistance finding a Service Order booked by SAP to be performed on an SAP Solution Manager 7.2 system.
To find and process Service Orders in SAP Solution Manager 7.2 systems, your user must have the relevant authorizations. Many different combinations of authorizations can be used. If you are unsure or need suggestions, you can refer to section four of SAP Note 2253047.
Session Delivery, Advanced Remote Service Delivery, ARSD, Self Diagnosis, Service Delivery Readiness, Service Preparation, Service Order, SAP Solution Manager 7.2, sm_workcenter, SAP Engagement and Service Delivery, Active Sessions, SV-SMG-SVD , KBA , SV-SMG-SVD , Service Delivery (and Planning) , SV-SMG-SVD-SSP , Service Session Prepare Step , How To
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