Symptom
- Software check in learning administration shows flash not installed even though the user has latest version of flash installed in the system
- Software check gives warning message "Flash player - Required software is not detected. It must be installed or enabled"
Environment
SuccessFactors Learning Managment System (LMS)
Reproducing the Issue
1. Login to Learning Administration
2. Click "Check System" on the top right corner of your application
3. Notice red check mark with warning message "Flash player - Required software is not detected. It must be installed or enabled"
Cause
Browser has flash disabled.
Resolution
- Go to your chrome browser setting: chrome://settings/content
- Flash > select "Allow sites to run Flash"
- If you do not have the admin rights to make this changes, kindly get in touch with your IT team to make the necessary changes.
Keywords
system check, software check, softare check warning message , Flash player, Required software is not detected, , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem
Product
SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708