SAP Knowledge Base Article - Public

2479499 - Inactive Users are included In Skill Search Results

Symptom

Inactive Users are included in a Skill Search result

Image/Data in this KBA is from SAP internal systems,sample data or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Go to People Profile
  2. Go to the "Skill Profile" portlet
  3. Click on "Find other people with these skills
  4. See that on the results from the "Directory Search">"Skill Search" is including one inactive user.

 

Resolution

This is expected behavior, the Skill Search will include inactive users. 

Product management team confirmed that no improvement will be done to the Feature. The Skill approach is not part of SAP strategy and it will replaced with Whole Self Model (Talent Intelligence Hub). When fully integrated, skill profile will have no source.

You can share the blog for further details on TIH: Everything you need to know about: Everything you need to know about: SAP SuccessFactors Talent Intelligence Hub | SAP Blogs

See Also

2480915 - Skill Search Feature: Only rated skills - Employee Profile - SAP for Me

Keywords

TIH, JBP, Skills, Skill Profile, EP, Skill Portlet, Directory Search, Inactive user, Job Profile Builder, Talent Intelligence Hub, SF, SuccessFactors, Find other people with these skills , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HCM Core 1702