SAP Knowledge Base Article - Public

2479633 - Unable to see any user roles, only the Viewer role is available in SAP Analytics Cloud


Only the "Viewer" Role is available within SAP Analytics Cloud. No other roles are available.

You have bought Analytics Standard or Planning Standard licenses.

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  • SAP BusinessObjects Cloud

Reproducing the Issue

  1. Browse to <YourTenantURL>.<data center>
  2. Go to Security -> Roles
  3. Only "Viewer" role is available


This problem can only be fixed by the Cloud Operations team. Please create an case with SAP Support using the component LOD-ANA-PL or LOD-ANA-BI

See Also

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SAP Analytics Cloud 1.0