SAP Knowledge Base Article - Preview

2480068 - How to request for additional storage in SuccessFactors?

Symptom

  • When user is trying to attach files in the instance, they receive the error "The file size of [file_name] exceeds the maximum file size limit of [numeric_size_value] kilobytes or the file size is 0" error message.
  • Administrator is receiving Document Attachment storage limit e-mail notification.
  • Customer reached their allocated attachment storage limit. This can be viewed from Admin Center > Manage Documents page.


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

additional storage, Storage, attachment, gb, 1000, 1T, allocation, increase, maximum, limit, exceeded, upload, document, documents, more, expansion, space, additional space , KBA , LOD-SF-PLT-DOC , Document Management , Problem

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