Symptom
1. Custom print option enabled in "Form Template settings".
2. Uploaded the BIRT template.
However, custom print option is not visible when trying to print.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
1. Login to the instance
2. Navigate to Performance Management tab
3. Open PM form
4. Click on print
5. Custom print option is not availble though it is enabled in the PM form template settings
Resolution
1. To resolve the issue, enable "Page Setup option" in Form template settings.
2. Note: Custom print layout is only applicable for the PDF option.
Keywords
Custom print Custom print in PMv12 Acceleration custom print not available Enable custom print BIRT file , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem