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SAP Knowledge Base Article - PreviewSymptom
- Launching DCP causes the Client machine to freeze
- Logon screen is not responding
- The only solution to proceed is to kill the "explorer.exe" process from the task manager
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.2 SP2 Patch9
- SAP BusinessObjects Enterprise XI 3.1 Client Tools
- Desktop Intelligence Compatibility Pack (DCP)
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI
Keywords
dcp, deski, hang, freeze, busobj, shortcut, bi4 installation, copatibility pack , KBA , BI-RA-DKI-CLT , Obsolete - Desktop Intelligence Client , Problem
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