SAP Knowledge Base Article - Public

2481169 - Responisve UI does not Load

Symptom

Responsive UI is not loading.

Environment

SAP Cloud for Customer

Reproducing the Issue

  • Open Internet Explorer
  • Launch the Responsive UI URL
  • The page keeps loding and the log on page is not displayed

Cause

The IE Settings are not maintained correctly

Resolution

  • Go to Internet Option
  • Navigate to Security tab
  • Click on Internet
  • Uncheck Enable Protected Mode

internet settings.PNG

  • Click Apply
  • Clear browser cache and cookies
  • Restart IE

Keywords

UI not loading, Response UI , KBA , SRD-CC-FED , Feeds , How To

Product

SAP Cloud for Customer add-ins all versions