SAP Knowledge Base Article - Public

2481227 - Standard Keys of (EC-CandidateCreated, EC-PostPHV, and EC-PaperWorkDone) - Onboarding 1.0 [Integration with BizX]


  • Keys missing in Data Dictionary
  • Customer having an issue that a candidate doesn't move to 'Manage Pending Recruits'
  • Standard Key is not mapped in Setup Onboarding 1.0 Integration


SAP SuccessFactors Onboarding 1.0 - All Versions


Missing standard keys in the Data Dictionary


For Live Customer(s), Implementation Partner(s), and Consultant(s)

Standard keys of below tags under Integraition namespace.

  • EC-CandidateCreated
  • EC-PaperWorkDone
  • EC-PostPHV
Name Label Description Data Type
ConcurrentUserSysld Userid of previous Employment Concurrent User Id User
DeptCode Location Location String
DivCode Company Company String
EMail E-mail E-mail String
FirstName First Name First Name String
HiringManager Hiring Manager Hiring Manager User
HRManager HR Manager HR Manager User
InternalHire Internal Hire Is the new hire an internal hire? String
IsConcurrentEmployment Is Concurrent Employment Is Concurrent Employment String
IsPrimaryEmployment Is Primary Employment Is Primary Employment String
JobCode Job Code Job code String
JobPayGrade Pay Grade Pay Grade String
LastName Last Name Last name String
LocDistrict Division Division String
LocNumber Department Department String
WOTCStartDate 0 Start Date Date


If one of the keys above or all is missing in the tags, please reach out to SAP SuccessFactors Cloud Product Support in SAP for Me via SAP Expert Chat or Support case. In addition, follow the template when creating an case and provide the needed information below. The request is expected to be facilitated within 72 to 5 days once support confirmed internal ticket creation.

Subject: KBA 2481227 - Standard Keys of (EC-CandidateCreated, EC-PostPHV, EC-PaperWorkDone, & EC-UpdateHireData)
Component: LOD-SF-OBD-INT

Problem Description:

  1. BizX Company ID 
    • [Insert affected instance]
  1. Permission to add standard keys at the back-end
    • [Insert approval]
  1. Username for Support Access (Read the agreement below)
    • [Insert Username]
  • May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access, refer to KBA listed below)
  • With your approval, accessing your system environment you agree for the actions we will take below.
    1. Review the data of affected users and compare it to those users who are working as expected.
    2. Capture screenshots/record screen clips of the issue.
    3. Analyze your system configuration
  • To know how to grant support access to SAP Cloud Product Support, please read the full article on 'How to Grant Support Access to SuccessFactors Support Staff' by clicking the reference KBA 2088892.

See Also

Related Knowledge Base Articles

  • Understand why it is not possible to add or delete keys in data dictionary (EC-CandidateCreated, EC-PostPHV, and EC-PaperWorkDone), see KBA 2690016
  • This KBA 2414284 will explain why OnboardingCandidateInfo is not updated
  • Why does Pre-day 1 E-mail not received by candidate? Find out in KBA 2417987


SAP SuccessFactors, Onboarding 1.0, Key Integration, Manage Pending Hires, Standard Keys, EC-CandidateCreated, EC-PostPHV, EC-PaperWorkDone, EC-UpdateHireData, Data Dictionary, Edit, tag, Missing Functionality, Integration with BizX, ONB-21269 , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , How To


SAP SuccessFactors Onboarding all versions