SAP Knowledge Base Article - Public

2481299 - Supplier Invoice not Created From the Collaboration Window


Scanned Invoice is not created when uploaded through Collaboration Window as system throws the error message:

Error message:System.Runtime.Remoting.ServerException


SAP Business ByDesign

Reproducing the Issue

  1. Log in to Collaboration window from your desktop icon.
  2. Go to the Menu and choose Settings.
  3. Then Select Invoice Scanning, select button Browse and choose the relevant folder from your system desktop (that has one or more pairs of text and PDF files with same name for each pair).
  4. Click OK.
  5. Go to View log and you can see the mentioned error highlighted in red.


When system does not find the Company name details (or found insufficient details) in the text file then system would search for company of the user who created the Scanned Invoice.
If system does not find the company of the user also then system throws this error.

Note: This could be one of the reasons for this error.


Ensure either:

Company name is appearing correctly in the text file as maintained in ByDesign system
Company is assigned to User who is uploading the Scanned invoice.


Scanned invoice error , KBA , AP-SIP-SIV , Supplier Invoice , How To


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