Symptom
- When launching forms, you see that your Mass Creation form job is failing for a specific Performance Form Template.
- You face the issue with just a specific form, other forms it works fine.
Environment
- SuccessFactors Performance Management (PM) - All versions.
Reproducing the Issue
- Log into the system as admin;
- Go to Admin Center> Launch Forms;
- Launch the affected form to a user;
- Go to Monitor Jobs;
- The form that you just created is showing as Failed.
Cause
- This might be related to the Performance Form section's name;
- Please double check if the affected form template has been given with more characters.
- The expected text for a section name field is limited to support up to 1000 characters.
Resolution
- Check if your Performance Form's section name has more than 1000 characters, if so then please reduce it.
- Otherwise, check related documents on See Also section for more articles with reasons about forms failing to launch.
See Also
Keywords
- Monitor Jobs failing;
- Mass launch job failing;
- Forms are not launching;
- Section name;
- Characters supported;
Product
SAP SuccessFactors HCM Suite all versions