SAP Knowledge Base Article - Public

2481306 - Launching Forms - How many characters a Performance Form section's name supports?

Symptom

  • When launching forms, you see that your Mass Creation form job is failing for a specific Performance Form Template.
  • You face the issue with just a specific form, other forms it works fine.

Environment

  • SuccessFactors Performance Management (PM) - All versions.

Reproducing the Issue

  1. Log into the system as admin;
  2. Go to Admin Center> Launch Forms;
  3. Launch the affected form to a user;
  4. Go to Monitor Jobs;
  5. The form that you just created is showing as Failed.

Cause

  • This might be related to the Performance Form section's name;
  • Please double check if the affected form template has been given with more characters.
  • The expected text for a section name field is limited to support up to 1000 characters.

Resolution

  • Check if your Performance Form's section name has more than 1000 characters, if so then please reduce it.
  • Otherwise, check related documents on See Also section for more articles with reasons about forms failing to launch.

See Also

Keywords

  • Monitor Jobs failing;
  • Mass launch job failing;
  • Forms are not launching;
  • Section name;
  • Characters supported;
, KBA , LOD-SF-PM , Performance Management , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Suite all versions