SAP Knowledge Base Article - Preview

2481779 - KBA Creating a support case for GTS - Required information


  • In order to solve the problem, the SAP Product Support Organization requires more information.
  • How to create a support case more effectively for SAP GTS (component SLL-LEG*).
  • What information do I need to provide when I create a support case?
  • How to expedite the case handling process.



  • Global Trade Services (GTS)
  • Global Trade Services / Logistics Services (SLL)
  • SAP Global Trade Services
  • SAP Launchpad


SAP Global Trade Services all versions


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