SAP Knowledge Base Article - Public

2481903 - Additional identifier in user type-ahead search results

Symptom

What is it?
Admin can configure an additional user identifier to be displayed in braces for the user type-ahead search results in case of the peer recommendation popup launched from collection, library search, and user search on the instructor's "My Classes" page.

Why is it important?
It enables users to identify and select the intended user when there are multiple with the same name.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

Prerequisites:

  • Organization description and/or e-mail address.
  • System Administration > Configuration > System Configuration > SEARCH > "additionalIdentifierDisplayedInUserSearch".
  • Note: The "additionalIdentifierDisplayedInUserSearch" choices are: blank, personExternalID, organization or emailAddress.
  • For users to recommend, they should have the following permissions in their role: Access Recommendations Tile, Access Personalized Recommendations and Recommend to Peer.

Scenarios where this feature can be used:

Recommending Collections

  1. Learning user side > Go to the Collections >
  2. Access the desired one > Three dots (Actions for Collection) > Recommend >

 collection.png

  1. Once the user is added, it should suggest values and display the entity configured in the "SEARCH" configuration between parenthesis.

collection2.png

Recommending items from the library search or from item details page

library.png

Searching for users from the instructor's "My Classes" page

  • When an instructor searches for users to add be added in a class, the entity configured in the "SEARCH" configuration should be displayed between parenthesis.

instructor.png

Keywords

type-ahead, type, ahead, enhancement, identifier, recommendation, suggestion, additionalIdentifierDisplayedInUserSearch, my, classes, user, search, instructor, landing, page, recommend, other, library, userid, externalid, hidden, displayed, display, peer , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-INS , Instructors and My Classes , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-USR , User Entity , Product Enhancement

Product

SAP SuccessFactors Learning all versions