Symptom
What is it?
Admin can configure an additional user identifier to be displayed in braces for the user type-ahead search results in case of the peer recommendation popup launched from collection, library search, and user search on the instructor's "My Classes" page.
Why is it important?
It enables users to identify and select the intended user when there are multiple with the same name.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Resolution
Prerequisites:
- Organization description and/or e-mail address.
- System Administration > Configuration > System Configuration > SEARCH > "additionalIdentifierDisplayedInUserSearch".
- Note: The "additionalIdentifierDisplayedInUserSearch" choices are: blank, personExternalID, organization or emailAddress.
- For users to recommend, they should have the following permissions in their role: Access Recommendations Tile, Access Personalized Recommendations and Recommend to Peer.
Scenarios where this feature can be used:
Recommending Collections
- Learning user side > Go to the Collections >
- Access the desired one > Three dots (Actions for Collection) > Recommend >
- Once the user is added, it should suggest values and display the entity configured in the "SEARCH" configuration between parenthesis.
Recommending items from the library search or from item details page
Searching for users from the instructor's "My Classes" page
- When an instructor searches for users to add be added in a class, the entity configured in the "SEARCH" configuration should be displayed between parenthesis.
Keywords
type-ahead, type, ahead, enhancement, identifier, recommendation, suggestion, additionalIdentifierDisplayedInUserSearch, my, classes, user, search, instructor, landing, page, recommend, other, library, userid, externalid, hidden, displayed, display, peer , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-INS , Instructors and My Classes , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-USR , User Entity , Product Enhancement