SAP Knowledge Base Article - Preview

2481929 - Alerting e-mail is not sent to the requestor in case of rejection

Symptom

The alerting functionality is configured based on the General Configuration on Approval Alerts and Notifications Wiki page, hence no notification e-mail is sent to the requester user if the "Acceptance by contact person" scenario is used and the approver rejects the workitem.


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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, SRMSTD, alerting e-mail, acceptance by contact person, offline approval, accept/revise, workitem, Genehmigung, approver, rejection, inquire, APPROVAL_PROCESS_DOC_REJECTED , KBA , SRM-EBP-ALR , Events and Alert Management , SRM-EBP-WFL , Workflow , How To

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