2482020 - Logon issues due to P-User ID

• Issues logging into support portal
• Issues logging into SAP for Me
• P-user ID is causing logon issues
• Who can help with public user IDs or P-user ID issues?
• My profile shows S-User IDs as well as P-User IDs
• User Profile message: There are multiple accounts using the e-mail address xxxxx
• Error: Your user does not have access to the SAP ONE Support Launchpad. You are currently signed-in with a P-User ID. The SAP ONE Support Launchpad only works with S-User IDs.
• You are signed in with a P-user ID. Visitors with an S-user ID will benefit from more tools and enhanced functionality. If you are an SAP customer, contact a user administrator in your company to request such an ID. Your SAP Local Support Center can help you identify your administrators. If you already own an S-user ID, log out now and log in with your S-user ID.

• SAP ONE Support Launchpad
• SAP for Me
• SAP Universal ID

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