SAP Knowledge Base Article - Preview

2482020 - Logon issues due to a P-user ID


  • Issues logging into support portal
  • Issues logging into SAP for Me
  • P-user ID is causing logon issues
  • Who can help with public user IDs or P-user ID issues?
  • My profile shows S-user IDs as well as P-user IDs
  • User Profile message: There are multiple accounts using the e-mail address xxxxx
  • Error: Your user does not have access to the SAP ONE Support Launchpad. You are currently signed-in with a P-User ID. The SAP ONE Support Launchpad only works with S-user IDs.
  • You are signed in with a P-user ID. Visitors with an S-user ID will benefit from more tools and enhanced functionality. If you are an SAP customer, contact a user administrator in your company to request such an ID. Your SAP Local Support Center can help you identify your administrators. If you already own an S-user ID, log out now and log in with your S-user ID.



  • SAP for Me
  • SAP Universal ID


puser , p user , s-user id , suser , s-user , s user id , launchpad profiles , public user , p-user , BC-IAM-IDS , Self-registered P-User ,

, KBA , XX-SER-FORME , SAP for Me , XX-SER-UID , SAP Universal ID , Problem

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