2482360 - How to update/add/remove cascading questions in Question Library - Recruiting Management

Guide to updating a cascading question. In the below example, we have a child question type, ‘Free Text’. We want to update it to change its name and its type to ‘Multi Choice.' It cannot be done through UI, so this guide shows how to go through the needed steps : Identify and export cascading questions, modify the CSV file, delete existing questions, and import cascading questions.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Recruiting Management

1. Identify the question to change

Original situation: change child of question "Test A parent multi choice" of library Test 29th May

1. Admin center -> Question Libraries

1. View in Requisition UI: Requisition -> Pre-Screening questions

1. We can see the children only after adding them to requisition (in preview as well, so no need to save)

I wish to edit the "Test A parent multi choice?" question to change its child question "Test A child question text" to a new question with QUESTION_MULTI_CHOICE type.

2. Export the questions

NOTE: Please don't use special characters in the library name besides underscore (_) as they are not supported and will cause the export to fail.

Export the target parent question; it will automatically include the child:
I use "Skip GUID", no need to match any GUID or ID as we will delete it later

1. Admin Center->Question Libraries

1. Edit the exported CSV file:

3. Delete the question in the UI

1.  Admin Center -> Question Libraries

1. After deletion

4. Import the updated csv file

1. Admin center- > Import Question Libraries
2. Enter the exact same name of library (case sensitive)

5. Verify the updated cascading question(s)

1. Verify the cascading question has been updated in the UI.
2. Admin center -> Question Libraries

Note: Updating a question within the library does not automatically update this question within the requisition. When updating questions specificallly their types, it's best practice to create a new Job Requisition manually rather than copying from an existing Job Req containing the same screening question, before the change, to avoid any data issues.

question library, import, cascading, child question, parent question , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To