Symptom
How to obtain latest Disaster Recovery information for SuccessFactors cloud customer?
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Learning Management System (LMS)
Cause
Customer would like details of the latest Disaster Recovery exercise for audit or other review needs.
Resolution
All Disaster Recovery requests should be directed to the Sales Executive or CSM who can provide a SOC report with these details; if further information is required, the CSM or Sales Executive can refer to the Senior Program Manager for Disaster Recovery of HCM Cloud Operations.
See Also
Keywords
LMS BizX HCM learning management system DR SF success factors SOC statistic statistics exercise scenario data backup procedure procedures , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-LMS , Learning Management System , How To
Product
SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions