SAP Knowledge Base Article - Public

2482640 - Candidate Tags imported are not visible for tag search

Symptom

  • Candidate Tags were imported via the Legacy Data Import, however they are not visible when searching via the Candidate Search tool using the Tag filter.
  • Why are the candidate tags not showing up in the Candidate search even though they were imported into the instance?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite & SAP SuccessFactors Recruiting Management

Reproducing the Issue

Tags are imported using the Legacy Data Import - Tag Association.

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But it is not available in the Tag Cloud in Candidate Tag Search.

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Cause

  • The tags associated via import job will not be available in the tag cloud for search since it is a legacy data.
  • It is just to create a library of tags which serves for the pupose of type-ahead while tagging candidate.

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Resolution

This is the expected system behavior when importing tags via legacy data.

Keywords

SF, success factors, RCM, candidate tag, tag search, tag cloud , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions