Symptom
- Our users are not able to launch content from a certain vendor.
- After troubleshooting, our vendor stated the LMS certificate has expired.
- On the LMS side, no certificate renewal was triggered globally
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Environment
- SAP SuccessFactors HCM suite
- Learning Management System (LMS)
- Application Certificate (network)
Product
SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508
Keywords
Successfactors, LMS, learning, certificate, CA root certificate, cert, Certificate Authorities, SSL, Secure Sockets Layer , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SER , Config. Consulting & Service Requests , Problem
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