SAP Knowledge Base Article - Public

2483223 - Error:"Could not initialize class com.crystaldecisios.reports.formatter.export2 ExportSupervisorEx" when using Crystal reports for Eclipse

Symptom

When trying to create new Crystal report using Crystal report for Eclipse, the following error message is displayed: "Could not initialize class com.crystaldecisios.reports.formatter.export2 ExportSupervisorEx".

Environment

  • SAP Crystal Reports, version for Eclipse
  • Java 1.8
  • Linux Operating System: CentOs
  • Application server: Jboss version Wildfly 10

Reproducing the Issue

  1. Open Crystal reports for Eclipse and login with Administrator account.
  2. Try to create new Crystal report.

Cause

CentOs operating system and Wildfly 10 application server are not supported with Crystal reports for Eclipse.

Resolution

Use supported Operating system and application server referring to the PAM guide: https://archive.sap.com/kmuuid2/20c69834-cfc4-2b10-da81-960222254295/Crystal%20Reports%20version%20for%20Eclipse%202.0%20-%20Supported%20Platform%20Info.pdf

Keywords

CR4E, Linux, viewing. , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem

Product

Crystal Reports, version for Eclipse 1.0 ; Crystal Reports, version for Eclipse 2.0