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SAP Knowledge Base Article - PreviewSymptom
- You do not know how to configure the toolbar of your agent inbox
- You want to understand the available toolbar buttons of agent inbox and its corresponding function
- Next Item button forces edit mode
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP enhancement package for SAP CRM all versions
Keywords
Next Item, Interact, Display, Edit, Preview, Reserve , KBA , CRM-IC-UNI , Agent Inbox , Problem
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