SAP Knowledge Base Article - Preview

2483376 - Skillsoft Connector - Inactive Items in skillsoft not getting updated with inactive status in LMS

Symptom

We are having an issue, where our inactive items (inactivated by Skillsoft), are not inactivating in the LMS.

 first file is the metadata for the content contains the, the second XML file is the entitlement status where the status is coming in as "not-entitiled". SF uses the entitlement status file to figure out what is new and what is to be removed.


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Environment

SAP SF Learning Management System

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508

Keywords

Status, Skillsoft connector, not-entitiled, Inactive items, Skillsoft, Deactivate Skillsoft Course , KBA , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-LMS-CON , Connectors , Problem

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