SAP Knowledge Base Article - Public

2483392 - Product Category Information Incomplete; Tranferred Items Ignored

Symptom

You get the error message Product category information incomplete; Tranferred items ignored when you are transferring items from external catalog to shopping cart.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center.
  2. Select Self Service Overview under Self Services view.
  3. Select Go Shopping under Shopping.
  4. Select the catalog XYZ. (XYZ refers to catalog name)
  5. Select the items and at the end select Transfer Selected Items.

You get the error message Product category information incomplete; Tranferred items ignored.

Cause

There are certain checks configured to verify when items are transferred from External Catalog to Shopping Cart.
The field product_category_standard_id-scheme_id is blank. Due to this, user encounters the error - Product Category Information Incomplete.

Resolution

The field NEW_ITEM-EXT_SCHEMA_TYPE[n] must not be blank. Only if it is filled, the items can be transferred suceessfully to the ByDesign system.

Please contact your catalog provider to do the necessary changes.

Keywords

Product Category Information, Tranferred Items Ignored, catalog, catalog transfer, items from catalog, catalog settings , KBA , product category information , tranferred items ignored , catalog , catalog transfer , items from catalog , catalog settings , AP-POP , Purchase Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711