You are trying to generate visit Summary and got the errors below
XML transformation failed
Output Service processing error
Mandatory parameter form xml data is missing"
SAP Cloud for Customer
Reproducing the Issue
- Go to the Visits workcenter view
- Find the relevant visit XYZ (XYZ is the Visit ID)
- Select Actions
- Select Generate Summary
Result: You receive the errors: "Save failed | XML transformation failed | Output Service processing error | Mandatory parameter form xml data is missing".
The issue is due to the fact that the length of the survey category description supports only 40 characters. As a work around category description can be shortened to satisfy the maximum length of 40 characters.
This is the expected system behavior.
KBA , SRD-CC , Cross Components , LOD-CRM-ACT-VST , Visit Planning , How To
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions