Symptom
The "mandatory" box was unchecked for a partner function field on ITSM or CHARM documents on the CRM Web UI, but when saving the error "Enter [partner function]" still appears, ie. "Enter Reported by".
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Solution Manager
Product
Keywords
Mandatory field, Partner Determination, Minimum value, Partner required, CRM configuration, ITSM, ChaRM, partner determination procedure, enter requester, enter reported by, enter, partner function, mandatory, crm ui , KBA , SV-SMG-CM , Change Request Management , SV-SMG-SUP , Service Desk / Incident Management , Problem
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