Symptom
After enabling Mentoring and giving the required permissions, an application error appears:
"An application error occurred. Please try again later, or notify support (with the error information of errorId=########-####-####-####-############, timestamp=YYYY-MM-DDTHH:MM:SS.sss+####, and the version information from the current screen) if the issue keeps occurring."
- When going to Development > Mentoring, users receive a "The requested operation is not available" error.
- When accessing Admin Center > Manage Mentoring Programs, admins receive the error "The requested operation is not available. Access denied or Unexpected failure".
- When trying to make the "DRTM Mentoring Program" upgrade in Upgrade Center, admins receive an application error.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Mentoring
Product
Keywords
application error, mentoring, enabled, enable, upgrade center, Metadata Framework, warning message , KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , Problem
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